Contact us

Everything reaches the same place: hello@thefoundgood.com. A person reads it. We normally reply within one to two business days, and we answer real emails — not automated pitches sent to a list.

To get a faster and more useful answer, it helps enormously if you say which of these you are.

Something on a page is wrong

A specification stated incorrectly, a product that has been discontinued, a brand name that is out of date, a guide that recommends something it should not, a broken image. This is the message we most want to receive. Send the page address and what looks wrong. Some of our pages are assembled with software, so errors of this kind do happen and we would much rather hear about them than not.

You are a brand or a retailer

If you want your product considered for a review, or an existing mention corrected, see Partner with us first — it explains what we need from you and what we will and will not do. If your question is only "please stop mentioning us", email us and we will remove the reference; you do not have to justify it.

Press, licensing and everything else

Quotes, data requests, syndication, or reuse of our writing: same address, and please put what you need in the first line. For the fiction and feature side of the site, see Stories.

What we cannot help with

• Orders, refunds, shipping and returns. We are not a shop and we have no access to any retailer's order system — you have to contact the store you bought from.
• Guest posts and link insertions. We do not sell links or publish submitted articles, so these go unanswered.

The Found Good · The Found Good · hello@thefoundgood.com